8/25/2023 0 Comments Redken shades eq lavender formula![]() ![]() Pack up your item carefully, so it reaches us safely. One of our Customer Happiness Coordinators will contact you via email with instructions on how to get your item back to us. Please ensure you have emailed us before sending your item back - it makes the process a lot easier. To request a return, please email us at your order number, and attach a photo or short video of the fault. Returns must be made within 14 days of delivery, except when an item is faulty and covered by a warranty period. All returns must be in original condition, unopened and unused (unless faulty). ![]() Please keep your original receipt as proof of purchase. You can choose between a refund or exchange where goods are faulty and cannot be repaired, wrongly described, different from a sample shown to you or don’t do what they are supposed to do. We do not give refunds if you simply change your mind or make a wrong selection. ![]()
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